Frequently Asked Questions

RIGID Fiberglass is a leading GRP (Glass Reinforced Plastic) and FRP (Fiber Reinforced Plastic) manufacturer based in Qatar. We produce a wide range of fiberglass products including tanks, pipes, enclosures, cabinets, gratings, cable trays, and custom composite solutions for industrial applications.

Our manufacturing facility is located at Building No. 6, Street 3149, Zone 91, Birkat Al Awamer, PO Box 40350, Doha, Qatar. We serve clients across Qatar, the GCC region, and internationally.

We are open Saturday - Thursday from 8:00 AM - 5:00 PM. We are closed on Fridays. For urgent inquiries, you can reach us via WhatsApp at +974 3107 0050.

RIGID Fiberglass has been serving the industrial sector for over 25 years, establishing ourselves as a trusted partner for major projects in oil & gas, petrochemical, infrastructure, and other industries.

We manufacture a comprehensive range of GRP products including: Storage Tanks, Pipes & Fittings, Electrical Enclosures & Cabinets, Junction Boxes, Cable Trays, Gratings, Manhole Covers, Sunshades, Kiosks, Structural Profiles, and custom composite solutions.

Yes, custom manufacturing is one of our core strengths. Our in-house engineering team can design and manufacture GRP products to your exact specifications, including custom sizes, shapes, colors, and technical requirements.

We use high-quality raw materials including E-glass reinforcements, premium resins (polyester, vinyl ester, epoxy), UV stabilizers, and fire-retardant additives. All materials are sourced from approved suppliers and meet international standards.

GRP products typically have a lifespan of 25-50 years depending on the application and environmental conditions. GRP is highly resistant to corrosion, UV degradation, and chemical attack, making it ideal for long-term installations.

Yes, we offer fire-resistant GRP products manufactured with fire-retardant resins and additives. Our fire-rated enclosures and panels meet various fire safety standards and can be customized to meet specific fire rating requirements.

RIGID Fiberglass is certified to ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), and ISO 45001:2018 (Health & Safety). Our products also comply with ASTM, BSI, EN, and QCS standards.

We maintain a rigorous quality control process including incoming material inspection, in-process quality checks, final product testing, and documentation. We achieve a 99% defect-free delivery rate through our comprehensive QA/QC procedures.

Yes, we provide comprehensive documentation including Material Test Certificates, Quality Certificates, Technical Data Sheets, Installation Manuals, and Warranty Certificates with all our products.

Yes, our manufacturing processes and products are approved by Lloyd's Register. This certification ensures our products meet stringent marine and industrial quality standards.

You can request a quote by: 1) Filling out our online contact form, 2) Emailing us at sales@rigidfg.com, 3) Calling +974 4441 1350, or 4) Messaging us on WhatsApp at +974 3107 0050. Please provide project specifications for accurate pricing.

Lead times vary depending on product type and quantity. Standard products typically have a 2-4 week lead time, while custom products may require 4-8 weeks. We can accommodate urgent orders when possible - please discuss your timeline with our sales team.

Yes, we provide delivery services throughout Qatar and can arrange shipping to GCC countries and international destinations. Delivery costs are calculated based on order size and destination.

We offer various payment terms including advance payment, letter of credit, and credit terms for established customers. Payment terms are discussed and agreed upon during the quotation process.

Minimum order quantities vary by product type. For standard products, we can often accommodate smaller orders. For custom products, minimum quantities may apply. Contact our sales team to discuss your specific requirements.

Yes, our engineering team provides comprehensive technical support including product selection guidance, specification development, design consultation, and installation advice. This service is available to all customers at no additional charge.

While we primarily focus on manufacturing, we can provide installation guidance and supervision for complex projects. We also work with trusted installation partners who can handle on-site installation if required.

We offer warranty coverage on all our products, with terms varying by product type and application. Standard warranties range from 1-5 years. Extended warranty options are available for specific applications. Warranty terms are detailed in our quotations.

If you experience any quality issues, please contact our customer service team immediately at sales@rigidfg.com or +974 4441 1350. We take all quality concerns seriously and will work to resolve issues promptly.